Refund policy

Digital Products

All digital product sales are final. This is standard industry practice.

Once a digital product is purchased and delivered, it cannot be returned. Digital files are downloaded instantly, kept permanently, and cannot be revoked, recovered, or returned in any meaningful way. After delivery, the product remains usable indefinitely and may be copied, stored, or shared outside of our control.

Because of this, issuing refunds for digital products would result in an irreversible loss on our end while the customer retains full access to the product. For that reason, we do not offer refunds, returns, or store credit for digital products under any circumstances.

If you experience a technical issue accessing or downloading a digital product, contact us at contact@wickedend.co and we will ensure you receive what you purchased.

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Physical Products (Clothing)

We are lenient about returns. If a shirt isn't right, we'll make it right.

30-day returns. You have 30 days from delivery to return any clothing item.

Free return shipping. Email us and we'll send you a prepaid return label. You pay nothing to send it back.

Your choice of refund. Once we receive the item, you can have a full refund to your original payment method or store credit for the purchase amount. Store credit never expires and works on anything at wickedend.co.

To be eligible, items should be unworn, unwashed and in original condition. If something arrived damaged, misprinted or wrong, skip all of that and just email us — we'll replace it or refund it, your call.

Exchanges for a different size or design work the same way: send it back on us, and we'll ship the new one out.

Contact

For anything about orders, returns or store credit, email contact@wickedend.co. A real person reads every message.